Âîïðîñ: We are planning to send cargo from India to MOW on TK airlines (Turkish) , Consignee requests that the cargo be given delivery at SVO II , (Sheremetyevo cargo warehouse) as they have customs registration at this terminal.
We understand that TK cargo is handled at SVO I by Airport Moscow, we need your help as to how the cargo can be transferred to SVO II. Can Sheremetyevo Cargo take delivery of cargo on flight arrival itself.
We will be very grateful for your help and support.
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Îòâåò: Good afternoon,
If you want to send cargo from India to MOW by TK Airlines (except for Dangerous Goods) we can take cargo from SVO-I (Airport Moscow) with reference to a TELEX from TK sent only by SITA to ÎÎÎ «Airport Moscow» (SITA addresses as follows: MOWJSXH MOWJSLH) and ÎÀÎ «Sheremetyevo-Cargo» (SITA address: SVOFF7X):
ENGLISH: ATTN OOO AEROPORT-MOSKVA PLEASE HAND OVER AWB XXX XXXX XXXX FROM XX XXX/ XX XXXX TO SVO-CARGO REPRESENTATIVE WITHOUT STORING AND PLACING AT A WAREHOUSE OF OOO AEROPORT-MOSKVA
RUSSIAN: ATTN OOO AEROPORT-MOSKVA PROSHU GRUZ S REJSA XX XXX/ XX XXXX PO AWB XXX XXXX XXXX PEREDATX PREDSTAWITELIU OAO SVO-CARGO BEZ RAZMEQENIIA NA SKLADE OOO AEROPORT-MOSKVA
If you want to send Dangerous Goods by TK Airlines we will not be able to transfer cargo from SVO-1 even if you give the TELEX.
If you decide to send cargo by another airline (for example: Air France, KLM, Korean Air, Air China, Delta Airlines etc.) you will not have to send the TELEX because only Sheremetyevo-Cargo handles these airlines. If you have any questions you can disturb us any time.
Best regards, Vladimir Nikulin Sales & Marketing Department
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Âîïðîñ: Dear sir/madam
After I fulfill the aplication, what are steps to send my personal things in my country (Italy, Rome) - no more than 300 kg. I am diplomat, there are some simplified procedures? |
Îòâåò: Good morning!
When you fill the booking form you should send it to our Cargo Booking Department by fax +7 495 967-11-39 or by e-mail: lenkova@shercargo.ru. The personal effects of diplomats are execute d with simplified customs formalities . If you have any questions about customs formalities you can get in touch with customs inspectior by phone +7 495 578-91-82.
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Âîïðîñ: Hello
The dog will be shipped by cargo from Bazil to Moscow. I know there are some special procedure at the airport. I won't be in Moscow at that time but my friend will pick the dog at thje airport. Is it possible for your company to take care about all papers?
Thank you! Regards |
Îòâåò: Good arternoon,
If your friend are pointed in airwaybill (as Consignee) he himself will be able to receive the documents and make customs clearance.If another man are pointed in airwaybill (as Consignee) that your friend will have to make the power of attorney for receiving the documents.Unfortunately our company will not be able to help you with customs clearance of live animal in Sheremetyevskaya Customs.
You can get more information in call-center of Sheremetyevo-Cargo by phone +7 495 961-38-08.
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Âîïðîñ: Hello,
could I get a contact e-mail to a customs officer?
Thank you very much. |
Îòâåò: Hello,
Unfortunately the Sheremetyevskaya Customs has a lot of departments that's why we will not be able to give you the e-mail or telephon number of the particular customs officer. What question do you have?
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